Our Policies

Payment and Cancellation Policy

PADI DIVE COURSES

POLICY
  • Open Water, Advance Open Water & Rescue Course require a deposit of USD$50.
  • Referral Courses require a deposit of USD$50.  Must provide referral form signed by the previous instructor.
  • If you have completed the online portion of a course with PADI E-Learning, a deposit of USD$50 is required.

TURNEFFE NORTH & ELBOW

POLICY
  • Divers signed up for the trip MUST be at the dive shop at 3:00 p.m. the evening before to reconfirm.
  • USD$25 deposit is required upon reservation.  Cancellation of trip must be done by 2:00 p.m. Failure to do so will result in deposit being forfeited.

HALF DAY TRIPS (Barrier Reef)

POLICY
  • USD$25 deposit is required upon reservation.
  • Cancellation must be done the morning of the trip by 8:00 a.m.

BLUE HOLE

POLICY
  •  Divers must be 18 years of age to do the blue hole
  • USD$25 deposit is required upon reservation.  Cancellation of trip must be done by 2:00 p.m. Failure to do so will result in deposit being forfeited.
  • If diver fails to show up the morning of the trip, only USD$40 Park fee will be refunded.
  • Divers signed up for the trip MUST be at the dive shop at 3:00 p.m. the evening before to reconfirm.

ALL DIVE TRIPS

POLICY
  • If you decide on/while on the dive trip that you don’t want to do a certain dive, price remains the same regardless of number of dives done.  No discounts will be made.
  • If any change is made by us, Frenchie’s Diving, and payment has been done, money will be refunded in full.
  • If weather is not suitable for diving and payment has been made, money will be refunded in full.  Note that weather in the Caribbean is always changing.
  • Groups of 6 and more, 25% deposit is required for reservation.